We accept the following methods of payment:
We accept Visa & MasterCard via a phone payment during business hours (8am-5pm, AEST). 1.5% surcharge will be applied on credit card transactions.
EFT (Direct Deposit):
Call us for details
Certified Bank Cheque:
Account Name: I-Bus Sales Australia.
Payment in full must be received before vehicles are delivered or goods are dispatched.
Our order delivery time for Australian destinations is between 2 and 14 working days depending exactly where the destination is and what your requirements are. If there are any unexpected delays, we will advise you and keep you updated with the status of your order.
Since most of our vehicles are custom built, we cannot advise before the quote is confirmed and will inform a planned delivery date on approved quotations, subject to conditions.
Shipping Charges (Parcels)
We ship via Australia Post or Australian courier companies with tracking through an airway bill. Shipping charges vary depending on the products ordered & the destination. I-Bus Australia cannot accept responsibility for any losses during transit. If your parcel goes missing for any reason, we will try our best to help you find it. However, additional insurance can be added to the shipping cost by prior arrangement.
An itemised Tax Invoice will be included in each shipment. All prices quoted are GST inclusive.
Returns & Exchanges
Customers are responsible for all postage associated with returns or exchanges for any reason.